DODGY BUYER WARNING!

Name and shame time….

In April I sold Mr Richard Ellison of Reading/Leeds a chrome grille for his Mk1 Cabriolet. Sent him a picture, he OK'd it and sent me ?50 via paypal. I sent the grille out to him.

No problems until June, when he emailed to say I hadn't sent him the two chrome parts for the light surrounds. I thought I had, because I was a set down, but I thought I'd be a nice guy, and sent him another pair that I had, at next day delivery. He then asked me to send them to a different address.

A couple of days later he emailed to say I haven't sent him the plastic parts for the lights surrounds, and he filed a paypal case against me. The case was an "Item not recieved" one, which was BS in the first place.

I phoned paypal twice, and emailed the photograph, dated timeline of the transaction, forwarded all of our correspondance, and a tracking number for the chrome surrounds that I sent him. I didnt have one from the april parcel to hand, but I sent them the dated emails which plainly say "recieved the parcel".

Just come back from holiday to find that the automatic paypal resolution system, has automatically decided in his favour because I hadn't responded. I today found out that phoning and emailing paypal wasnt enough, I had to go through the online thing, which didn't give me the option of saying my side of the story, as Mr Ellison had indeed recieved the item he had paid for.

I'm not going to buy two more light surrounds from VW because the nearest dealer is about 40 miles away in the wrong direction, and send them to him at more expense because Ive already lost about ?20 through postage and packaging from the original ?50, and they only cost about ?2 each.

I have tried contacting Mr Ellison, to say that I would indeed offer him a refund if he sent me the item back, but the moment I said my name on the phone, he hung up.

Just rang paypal, who said that since I didnt do their auto resolution thing, it decided in his favour, and refunded him from my account. But I could appeal!

So, in total I've lost my chrome grille, 2 sets of light surround trims, ?50 and the money I spent on P&P.

Anyone live in Reading?

Unlucky mate - sounds like a bit of a nightmare!

Hope you get it sorted…

Was it through ebay you sold it???

This is not good ,  ive managed to amass 101 postive feedbacks due mainly to avoiding people like this . Pay pal recentley sent one of my payments to the wrong account and despite the fact the seller and i both complained it still took them 60 days to return my money . Ive now stopped selling on ebay because i just dont trust paypal any more.
Ive also heard of buyers using somekind of chargeback thingy making your account automatically return their payments even though youve sent the item . Guess you guys dont call it evil bay for no reason.

Yet another double edged sword ebay. Good when it works! Caveat Emptor (and the seller too obviously!).

Cheers,

Drew.

No, it wasnt through ebay. He just said he'd pay through paypal.

I've stopped using Paypal too, it is too easy for buyers to claim their money back and tha fact that they have too much control over your money, not to mention the charges.

Reading's not far from here, would you like me to send the boys round

Just remember there's two sides to an argument. I know the other person involved very well and he has some points of his own to make. I'm not gonna get involved but, to be honest mate i think posting comments about people until something is fully resolved is a bit stupid. Neither of you are happy with the position you are in. So why don't sort it with him instead of whinging on to everyone on here and the golf gti board.

Either he emails me, answers my calls without hanging up once he hears my name, so we can get this sorted, or I get the Police involved as he's obtained goods by deception/fraud.

Simple choice.

Maybe you could pass the message on.