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problems with garage

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problems with garage

My car has been at a garage for over a year now being done.

The garage used to be brilliant and send an invoice and updates every few weeks.

the last few months they seem to have just stopped :(

rarely answer the phone, never return calls and rarely reply to messages ??!!

Im thinking to just go get it as i had paid upfront the work, were do i stand with this ???

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Well if they agreed to do the work for a set price ie a quotation then they cannot charge you any more than stated.
Always remember an estimate is a geustimate.
Meaning the price can be more or less, very rarely less.
So did you have in writing a schedule of what work was to be undertaken & a timeframe in which it was to be completed?
If you take the vehicle back they can say you breached the contract. I am sure the law will state that a reasonable amount of time is to be given to complete the job.
I would ask other garages a price and time what the work would cost and take .
For instance.
Replacement of front panel.
Materials £300.00 labour 2hrs at £45.00 = £390.00.
That sort of thing, that way you know how long a job should take. They have to take due care and diligence plus a reasonable timeframe for the work to be completed.
Anything in writing ?

"Making Cabbies More Beautiful One Roof at a Time" 

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yeah i would just pop down there check you car is alrioght, have a look at how much work has been done vs what you have paid so far, how busy they are around the rest of the garage, and in any doubts take it away, better to be safer than sorry.

If they are doing it at a good price or no there is no rish, perhaps they have just slowed down with yours for a bit as busy with others and that why there isnt any update calls or new invoices

good luck

Rich

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